Returns and refunds

If  your purchase does not satisfy you or you want to make an exchange, you can return or exchange one or more products by sending an email to within a maximum period of 14 days from the date you received the Products specifying:

  • Name and surname
  • Phone number
  • Identification number of the order
  • Article code of the products that you want to return or exchange
  • The reasons of the return of the exchange

If you wish to replace the product or be refunded, you will be given the address to which the goods should be sent: the shipping costs of the returned product are charged to the customer as well as, for the countries where they are provided, any customs charges relating to the return.

Make sure that the products are in the same condition in which you received them, with an identification tag and seal. Prepare the properly sealed package before collection.

Within 48 hours of receiving the returned products, we will refund the price paid.

The cost of shipping and returning a damaged or defective product will in any case be borne by us. 

10% OFF

If you want to stay in touch, enter your email and once a month you will receive news from me. In return you will have 10% discount to use on your first purchase.
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How to measure your shoe size

1. Place your foot on a paper sheet, even better if the heel is against a wall.

2. Draw the outline of your foot with a pencil.

3. Measure the distance between the heel and the longest toe.

Compare the size chart

Use the longest measure you got to determine the right size. The chart’s length corresponds to the measure of the inner sole in centimeters, so it will have to be 0,5 cm longer than your foot.

Foot length (cm)EUITUSUK
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